4+1 leaves Freeview customers flustered
Wednesday, August 22nd, 2007Can I get a re-scan?
Part of the digital revolution means that customers will eventually be able to watch what they want when they want – with on-demand becoming more commonplace and with many major channels operating a ‘+1′ catch-up service which allows viewers to watch a popular channel which is broadcast with a time delay of one hour.
So for example, commuters who now miss out on episodes of The Simpsons on Channel 4 due mostly to the woeful timekeeping abilities of UK rail operators should be able to keep up with the recently released 4+1 service available on Freeview.
However, we’ve received a number of emails from people concerning the launch of 4+1 this month; many Freeview customers have experienced significant audio visual problems which have seen them unable to get images or sound on channels such as BBC 3, BBC 4, and E4.
Channel 4’s website says that in order to receive the new service, you will have to perform a quick rescan:
“If you are going to be accessing Channel 4+1 through Freeview, you may need to rescan your digital TV or box to update the NEW channel numbers.”
This is a quick and easy procedure which involves you entering the set-up menu of your Freeview box via your remote and then selecting ‘update’, ‘rescan’, or any of the appropriate options – the next time you turn on your TV you may be prompted to
Below we have listed the current services available from Channel 4 and their new and old numbers on a standard Freeview EPG:
4+1 – 135
LE4 – 136 (formerly 138)
E4+1 – 137 (formerly 139)
More 4 – 138 (formerly 140)
More 4 +1 – 139 (formerly 172)
Film 4 and its timeshift counterpart Film4+1 remain unaffected and are available on Freeview channels 29 and 32 respectively.
